Frequently Asked Questions
If you don't find a dealer in your immediate vicinity, don't worry! We're always expanding our network. Get in touch with us, and we'll connect you with the closest available dealer or discuss other options for getting you the equipment and support you need.
All Raptor dealers offer a core selection of our most popular drone spraying products and services, so you can be confident that you're getting access to the best solutions no matter which dealer you choose. However, some of our dealers may specialize in certain areas, such as:
Regional Application Expertise: Some dealers have developed deep expertise in specific types of applications, such as spraying for specialty crops, pastureland, turf management, or forestry. This specialized knowledge ensures you'll get tailored advice and support for your unique needs.
Additional Services: Some dealers may offer additional services like customized on-site training, drone maintenance programs, or other assistance.
We encourage you to contact your local dealer to discuss their specific areas of expertise and the services they offer. This will help you find the perfect partner to support your drone spraying operations.
We've designed Raptor from the ground up to support customers across the country. Our robust infrastructure and dedicated team allow us to provide exceptional service no matter where you're located.
If you're located near an Raptor Dealer, we encourage you to connect with them. Our dealers offer valuable on-the-ground support, personalized service, and in-depth knowledge of your local area — they're like the icing on the cake!
If you're not located near a dealer, you're in excellent hands! We have a dedicated team of sales and support professionals, robust online resources, and streamlined systems to provide the same exceptional service we offer everywhere else. We'll make sure you get the equipment and assistance you need, no matter where you are.
And remember, your success is our priority. If you ever experience any challenges with a dealer, such as unresponsiveness or a lack of support, please don't hesitate to contact us directly. We're committed to ensuring both our customers and our dealers have the tools and support they need to win. We'll work quickly to find a solution that benefits everyone and gets you back on track to achieving your goals.
Your Raptor dealer is your trusted partner for all things spray-drones. They're your local experts, your drone whisperers, and your go-to resource for any questions or assistance you might need. They're trained to provide comprehensive support, including:
Technical Assistance: Troubleshooting any technical issues, answering your questions about drone operation and maintenance, and providing guidance on software and technology.
Parts and Accessories: Helping you find and order the right parts and accessories for your drone.
Application Expertise: Offering advice on best practices for drone spraying applications specific to your crops and region.
Ongoing Support: Being a continued resource as you grow your drone spraying operations.
Think of your dealer as an extension of your own team, dedicated to your success. They'll work closely with you to ensure a smooth and productive experience.
And if your dealer ever needs additional assistance, they have direct access to the Raptor support team and resources. We're committed to working behind the scenes to empower our dealers and ensure you receive the highest level of support possible.
Of course, your satisfaction is our ultimate goal. If at any point you encounter challenges or need further assistance, please don't hesitate to contact Raptor directly. We'll work swiftly to ensure you and your dealer have everything you need to succeed.
Our dealers are knowledgeable professionals who are passionate about helping customers find the right drone spraying solutions, and they're damn good people! They'll take the time to understand your specific needs and recommend the best products and services to meet those needs. You can expect personalized attention, expert advice, and a commitment to being awesome.